Imagine receiving your online order only to find a “Protect Promise Fee” added to your bill—what on earth does that mean? This fee is one of the stealthy charges that many e-commerce platforms use to cover extra handling, product protection, and sometimes even open-box verification. Data shows that the fee can vary significantly across products—ranging from as little as ₹9 for small gadgets to ₹59 or more for pricier items.
In simple terms, the Protect Promise Fee is meant to offer customers added assurance that their product is secure during transit. However, critics argue that it’s merely a cover for additional costs that should be transparently included in the product’s price. Real-life examples from customer feedback reveal mixed feelings—some appreciate the extra protection, while others feel they are being overcharged without a clear explanation. Imagine paying extra for a warranty you never asked for; that’s the twist here.
To learn more about avoiding unnecessary charges, check out our Tips to Avoid Extra Handling Fees in Online Shopping guide. Transparency in pricing not only builds trust but also helps you shop smarter!